Welcome Dr Hayes
We are excited to welcome Dr Fatime "Nina" Hayes to our team. Dr Hayes brings over 15 years of experience and new ideas to our practice. She is a graduate of Kansas State University College of Veterinary Medicine like Dr Chan! We will hopefully be able to reduce appointment wait times and accommodate new clients.
MyVetStore is now OPEN
We are pleased to announce that BC Animal Hospital's MyVetStore is now open. Clients can now order pet food and supplies online and have them delivered to their door or to our hospital for pick up. Simply click on the link below to sign-up where it says "Create an account" Then search for our hospital and you'll receive an email when you are confirmed. Then you can shop away!
Due to health concerns, lack of daycare and the stress of maintaining an essential service, we are experiencing staffing shortages. There will now be reduced hours. We will need to close earlier on certain days. We will try to keep an updated schedule online but it may change on short notice:
Monday: Open 9:00 AM to 4::30 PM
Tuesday: Open 9:00 AM to 5:00 PM
Wednesday: Open 9:00 AM to 4:30 PM
Thursday: Open 9:00 AM to 4:30 PM
Friday: Open 9:00 AM to 4:30 PM
Saturday: Open 9:00 AM to 4:00 PM
We will be CLOSED for statutory holidays:
Monday, October 11 (Thanksgiving)
Please call during office hours for more information on a specific date.
Also, please note that there will be NO WALK-INS. All visits will REQUIRE AN APPOINTMENT. We are short staffed and already stretched thin with current case load. Please call or email us for availability.
Thank you for your understanding as we all try to navigate these challenging times.
Current Physical Distancing Protocol
BC Animal Hospital will now be enforcing strict physical distancing policy. We will no longer be allowing clients to enter the building. Please call us when you arrive and our staff will come to bring the patient inside. We will then call you and have the appointment over the phone while we examine the patients inside. We will then go over our findings and treatment options on the phone.
We realize this new policy may seem extreme. However, we are facing an unprecedented threat and we must all do our parts. We want to be able to maintain service as long as possible. We see many patients in a day and we cannot guarantee everyone is following the recommendations. Unfortunately, if any one of us start showing any symptoms of illness and must self-isolate, we will no longer be able to remain open to serve you. These measures are to protect the staff, their families and you and your families during this uncertain time.
Additionally, we encourage everyone to stay home if possible as recommended by the health authorities. Please try to postpone any non-urgent appointments and surgeries. We may also have staffing shortages due to day care closures and may not be able to accommodate all appointments.
Welcome to BC Animal Hospital
Due to high volume, we are no longer using online appointment requests. Please call and speak to a staff member. Due to call volumes, you may be placed on hold. Please be patient as we try to do as much as we can in these demanding times.
We are a full service animal hospital, serving Surrey, Delta, Langley and the lower mainland of BC. BC Animal Hospital is owned and operated by Dr. Brandon Chan. Born and raised in Coquitlam, BC, Dr. Chan has been practicing veterinary medicine in the lower mainland for over 12 years. He loves to spend time and educate clients to ensure you fully understand your pet's health. His vision is to build a family oriented animal hospital where client service and patient care is our top priority.
When selecting an Animal Hospital for your beloved pet, it is important that you find one that cares for your pets like they are family. At BC Animal Hospital, we believe in treating every pet as they were our own and providing them with professional veterinary care. If you have any questions, please don't hesitate to call or e-mail us. We look forward to serving you and your furry family members in the near future
Like us on Facebook!